Neoress
NEORESS GIFT CARD
$56.35
The Gift Card is valid for 1year from the date it is issued; the expiry date will be stated on the Gift Card and in the confirmation email.
The Gift Card cannot be redeemed or used once it has expired.
The Gift Card can be used on any Product available to purchase on the NEORESS website.
If the entire amount on the Gift Card has not been spent, the remaining balance will be updated after every transaction and will remain on your Gift Card to use until expiration of the card.
Gift Cards and their balance cannot be resold, exchanged for cash, returned or refunded, in whole or in part.
TIP
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For gathered/flair skirts, your waist measurement is the most important measurement
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For closed back dresses (sleeved dresses or dresses with zipper closure), pick a size according to your largest measurement i.e if your bust is 36 inches and your waist is 32 inches you'll need a size M, if your bust is 42 and your waist is 29, you'll need a size L.
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Your hip measurement is only important for items fitted from waist down e.g pants, shorts, jumpsuits, fitted skirts, fitted dresses etc in which your hip measurement should be the deciding factor.
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For closed back jumpsuits (sleeved dresses or dresses with zipper closure), pick a size according to your largest measurement ie if your bust is 36 inches and your waist is 30 inches and hips 43 you'll need a size L.
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Most of our clothes are made from fabrics with little or no stretch.
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Please contact us if you are unsure of your correct size
HOW DO I CONTACT NEORESS?
HOW LONG DOES IT TAKE TO PROCESS AND SHIP AN ORDER?
HOW DO I RETURN AN ITEM?
WHAT DO I DO IF MY ORDER IS DELAYED OR LOST?
DHL and Australia post are having delivery delays because of pandemic and the large amounts of shipments.
For Australian orders: please contact Australia post with your tracking number and they’ll be able to help you
For Express and International orders shipped with DHL: please contact DHL with your tracking number and they’ll be able to help you
If after contacting the post office service (AUSTRALIA POST or DHL), you still need assistance regarding locating your order feel free to contact us at info@neoress.com and we will be happy to assist you.
HOW DO I CANCEL MY ORDER ?
We unfortunately will not be allowing order cancellation. To make sure you receive your items ASAP, we will start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it
SHIPPING ADDRESSES: Please make sure your shipping address is complete and correct, we may not be able to edit the orders before they're shipped out. Please make sure, apartment numbers are provided and correct.
EDITING ORDERS: We may not be able to make changes to your order after it is confirmed as our team will have already started processing your order, please make sure the items added are correct and in the correct sizes. We have our size charts in the item descriptions of each item.
CAN I RETURN AN ITEM THAT IS FINAL SALE ?
We unfortunately do not allow returns for clearance items as they are final sale.
DOES NEORESS HAVE A PHYSICAL STORE ?
Unfortunately not, all transactions are made online through our website
HOW DO I LOGIN TO MY ACCOUNT ?
If you can’t log in to your account, you probably didn’t create one yet, email us at info@neoress.com and we will be glad to help you.
WHAT IS NEORESS'S PRIVACY POLICY?